- Microsoft placed a bigger bet on Zune this week, as it announced enhancements it hopes will solidify Zune as “the company’s all-in-one digital entertainment brand.” The Zune brand includes digital audio players, software, and an online music store.
One approach the company is using to battle Apple’s market-dominating iPhone is to add more social value. Christ Stephenson, general manager of global marketing for Zune, said that “consumers want more than the traditional transactional model of an online music store plus portable device.” Instead, he said, they want a “new experience centered on music discovery,” which helps expose them to music they may not have tried and offers a variety of ways to buy.
Friends’ Recommendations
According to a recent study commissioned by Microsoft, more than half of consumers said they didn’t have enough time or didn’t know where to look to find new music and, as a consequence, ended up wasting money on music they didn’t really like. But 89 percent said they would trust a recommendation by a friend or a family member. Read the full story
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